RENTAL AND PROPERTY INFORMATION

7205 THOMAS DRIVE, BUILDING C, PANAMA CITY BEACH, FL 32408 850-234-8839 | 1-800-874-2412 www.dunesofpanama.com SECURITY Location: Property Entrance Gate 850-234-7430 | Property Rover 850-867-8845 Call for any assistance needed after the Vacation Rental office (Bldg C) has closed. POLICE PATROL 850-233-5010 911- Some phones require 9+911 Specify your building and unit number IF SOMEONE IS DISRUPTING THE PEACE AND COMFORT OF YOUR STAY PLEASE CONTACT ANY OF THE NUMBERS ABOVE AND WE WILL BE MORE THAN HAPPY TO TAKE CARE OF THE SITUATION

Welcome Guests to DUNES OF PANAMA MANAGEMENT AND VACATION RENTALS

Thank you for choosing Dunes of Panama Management and Vacations Rentals for your get-away. It is our pleasure to serve you during your stay. We take pride in providing our guests with personalized and professional service to make everyone’s stay pleasant and enjoyable. This directory is provided to familiarize you with our many amenities available to you as a guest of the Dunes of Panama Management and Vacation Rental. Our office is located Gulf front in Building C. If there is anything that our staff can do to make your visit more enjoyable, please feel free to ask.

The Dunes of Panama offers 1,500 feet of private sugar-white beach for you to relax and simply enjoy the magnificent emerald color water of the Gulf of Mexico and Florida sunshine.

We are in close proximity to many restaurants, fresh seafood markets, fast food establishments, grocery stores, challenging golf courses, deep sea diving establishments, deep sea fishing marinas, St Andrews State Park, Ripley’s, putt-putt, golf, go-carts, arcade amusements, and Shipwreck Island water park, night clubs and motorized beach buggy rentals
and more…..

Age Requirement: 25 years of Age. We require 1 registrant 25 years of age or older to occupy unit for the duration of the vacation stay. Registrant must register in person at check-in with proper photo identification. Adult Supervision is required at all times of children and teenagers in the rental units, property, elevators, tennis courts and at all three pools during the day and evening hours. It is not in the best interest of the Dunes of Panama Management and Vacation Rentals and the other property owners to allow the adults to reside in one unit and the children/teenagers in another. This arrangement is strictly prohibited. Immediate termination of the rental will occur anytime during the stay if we find that the following rules have been broken or misconduct has or is occurring by the occupant(s) or guest(s) in their care.

Appliance Information
A/C: Please do not set the A/C thermostat below 72 degrees and any higher than 79 to avoid condensation on the floors above and below causing A/C unit to freeze up. With Florida’s humidity we also ask that you do not leave A/C running while the sliding glass doors or front door are open. Excessive condensation will occur on floors and A/C vents and will result in the unit taking longer to re-cool.

WARNING: LEAVING FRONT DOOR AND BALCONY DOORS OPEN WILL CREATE A STRONG WIND SUCTION THROUGHOUT THE UNIT AND WILL CAUSE ALL DOORS IN THE UNIT TO CLOSE WITH EXTREME FORCE. THIS ALSO CAUSES BLINDS AND DRAPES TO BE DAMAGED FROM BLOWING OUTSIDE THE UNIT.

Damages caused to door frames, locks, blinds, or drapes due to leaving sliding glass doors open will be the full responsibility of the registered guest.

Ice Maker: We empty ice and clean tray after every checkout. Please flip bar on icemaker down upon arrival to begin producing ice.

Refrigerator: We ask that guest do not adjust the refrigerator/freezer control knob to the maximum setting. This results in the refrigerator not cooling properly.

ATM
There is an ATM located inside Suds Weezers in the bottom of E BLDG.

Balcony Railings
For the safety of our guests, no horse play, climbing, or throwing any item over balcony and catwalk railings. We also ask that you do not leave towels draped over railings or feed seagulls at any time.

Basketball
Hours 8:30am-11pm. Court is first come, first serve. “C” BLDG has equipment available to sign out from 8:30 am-6pm, or you may sign out with security from 6pm-10:30 pm at no additional cost. Basketball courts are located adjacent to the tennis courts.

**ANY ITEMS NOT RETURNED WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT.

BBQ Facilities
Located on/near the pool deck of BLDG A&B and located off walkway of BLDG E (near Suds Weezer’s Deli). Grilling is not permitted on balconies.

Beach Area
No glass containers allowed; before departing the beach, please be sure to empty trash in the receptacles provided. Sun shade tents are allowed on the beach however, we kindly ask that if you use these tents that you please take it down everyday and you do not block beach chair rentals. Dunes of Panama is not responsible for items left on the beach. For everyone’s safety we ask that you please observe the Beach Flag System located outside of E pool deck informing of water conditions daily. See signs at each beach access for flag details or inquire in office. The beach is patrolled by the Police Department, large congregation or parties are not allowed. Should you need assistance or report large congregations please contact the Police Patrol at (850) 233-5010 or Dunes Security at (850) 234-7430 or (850) 867-8845.

Beach Entertainment Equipment
We also have beach equipment at no additional cost to our guests. Items included are: boogie boards, sand toys, shovels, water guns, beach pails, etc. You can sign items out in “C” office from 7:30am - 6:00pm *To ensure your safety, beach chairs, toys, and other items can not be stored in front of your doorway or in hallways.

Beach Service Rentals (Onsite)
Adventures @ Sea – (850) 234-0009 (Independent Seasonal/Hours and Rentals) http://watersportspc.com/
(Chairs, umbrellas, jet skis, banana boats and parasail rides are available for rental with beach attendants.
Pricing posted online or at Beach Hut).

Beach Trolley
Bay Town Trolley offers different routes around town and Panama City Beach. There is a Bus Stop Location located outside the entrance of the Dunes of Panama on the right side of the road.

“C” Bldg Vacation Rental Office Hours

Cancellation Policy/Cancellation Processing Fee
Cancellation policy for Daily/Weekly reservations is 21 days (3) weeks prior and Monthly reservation cancellation policy is 90 days (3) months prior to the date of arrival to avoid loss of full deposit; however there is a $25 Cancellation Processing Fee for all cancellations made prior to the above mentioned 21 or 90 days. Any cancellations after the given time of 21 days/90 days will forfeit $250 for the one and two bedrooms, $350 for the three bedrooms, and $500 during Spring break and Monthly rentals.

Check Cashing
Due to the limited amount of cash kept on property, the condominium is unable to provide check cashing services at this time.

Check-In
Please check-in at the front desk located in BLDG “C”. We cannot guarantee your room will be ready until 4:00pm (CST). We ask that you review your unit and notify the office the day of your arrival if you find anything needing attention in order for our housekeeping and maintenance to respond to your unit to ensure that everything is satisfactory.

Check-ins after office hours
All guest that will be arriving after office hours must pick up their keys at the security gate. The Rental must be paid in full with the office prior to closing for the day. Late check-ins can only be done by the guest whose name is on the reservation only. We do require Proper Photo Identification that will be checked by the on-site Security for appropriate rental age and to be sure that you are the registered guests before issuing keys and daily gate codes. Please check with the office during your stay if you wish to obtain a gate card ($10 per card -refundable on return).

Check-Out
Check-out time is 10:00am (CST). Procedure: Dishes must be washed, trash must be taken out and disposed of in the trash chutes located on each floor, to avoid spills on walkway & carpet please take trash can from unit to trash receptacle and return back to unit. All guest and personal belongings must be completely removed from the unit by 10:00 am (CST) to avoid paying half a days rent.

Children’s Activities
Services are only provided seasonally and are for kids ages 4-12. Please see flyer in check-in packet for Day/Time/Location or contact the front desk in BLDG C.

Cleaning Fee
The cleaning fee for all Dunes of Panama Vacation rental guests is $65 for one and two bedrooms, and $75 for the three bedrooms. This fee is an additional cost from the rental charge. If a unit is found to need additional cleaning due to the lack of care during the stay or unnecessary abuse an additional charge will be deducted from your Deposit to cover the additional cost to clean the unit and have it returned back to rental status. All units are non smoking full forfeiture of Deposit will occur if unit has been smoked in to cover additional smoke removal and loss of rental.

Credit Card Information and Other Payment Options:
We accept American Express, Discover, Master Card, Visa, Cash, Cashier Check,and Money Orders.

Cribs
Please call “C” BLDG Vacation Rental Office at (850) 234-8839 or contact security during non business hours at (850) 234-7430
OR (850) 867-8845. Rentals are $10/per day

Deposit/Deposit Refund
Deposits are required when booking either by credit card form or check. If mailing a check (excepted for advance deposits only) we require the deposit within 10 days of booking your vacation or the reservation will be automatically cancelled for non deposit. $250 is required for one and two bedrooms, $350 for three bedrooms, $500 required for Spring Break and Monthly reservations. A refund will be issued only after the full cleaning of the unit and determining that no funds are to be retained for damages, additional cleaning or smoking in unit. Refunds will be issued no later than 14 days after departure. Funds will be returned to credit card on file or deposits by check will be refunded by company check.

Emergency
Call 911 immediately if an extreme emergency. Some units on rental program require 9 + 911
Security: (850) 234-7430 Security cell: (850) 867-8845 Beach Police: (850) 233-5010

Entering Vacation Unit
Upon arrival please take a look around the entire unit for any needed attention and be sure to notify the office at (850) 234-8839 or with some units on phone system, simply dial “0” from your unit’s telephone. We ask that you notify the office the same day as your arrival if you find anything needing attention in the unit in order for our housekeeping/maintenance department to respond in a timely manner to ensure your satisfaction.

Fax Machine
Facsimile (FAX) service is located in BLDG “C” Vacation Rental Office and is available for your convenience for a small fee.
Dunes of Panama fax: (850)235-8210
Specify name room is registered to and room number.

Fire:
In case of fire please use stairwell located on either side of the building. Tampering with fire equipment or vandalism of any type is strictly prohibited.

Fireworks:
Dunes of Panama is not liable for any mishaps. No fireworks are to be set off on the Dunes of Panama property. Any use of fireworks should only be used on the beach and any mishaps will be the responsibility of the guest.

Fitness Room
Hours of Use: 7:30 am-8:00pm
Check out key with “C” office from 7:30am -6:00pm or with security from 6:00 - 8:00pm
(office hours seasonal see “C” BLDG Vacation Rental Office Hours.)
Location ground floor of E BLDG
Age requirement 15 +
MAX OCCUPANCY: 5 people

Gate:
The Dunes of Panama is gated, Please follow instructions at call box to contact the office or Security to be admitted to the property.

Handicap Parking Available
Valid Handicap Permit must be visible at all times. If you need assistance please contact BLDG “C” Vacation Rental Office.

High Chairs
Please call “C” BLDG Vacation Rental Office at (850) 234-8839 or contact security during non business hours at (850) 234-7430 OR (850) 867-8845. Rentals are $10/per day.

Internet Access in Room or Lobby
Your unit has free wireless internet access. You simply pull up list of wireless networks and click on “The Dunes of Panama Network”. We also have a computer located in BLDG “C” office for guest use with a maximum of 20 minutes per person.

Linens/Towels
In order to maintain reasonable rates, we do not provide daily maid service. Your unit has been supplied with initial setup of one towel/one wash cloth per guest per unit sleeping accommodations, along with bed linens. Towel exchange service is available for a fee of $7 per exchange for those who are interested. If you just want additional towels, it is a fee of $10. Contact “C” Office at (850)234-8839 or from some phones, simply press “0”. If not, there is the convenience of a washer/dryer in every unit. If linens/towels show up missing from the unit they will be deducted from the security deposit. Extra sheets for sleeper sofa are located in the master bedroom closet.

Lobbies/Elevators
Lobbies: Please help keep our lobbies and elevators dry by toweling off when leaving pools and into elevators/lobbies.

Elevators: Parents please discuss with your children that the elevators are an extremely expensive piece of equipment, not to be used as a playground, and there is to be no jumping in elevator cab, or pressing multiple elevator buttons. Cost of damage associated with misconduct from registrant, family, or guest will be the responsibility of Registrant. “E” BLDG Camera Surveillance covers parking lots, balconies, and elevators. Anyone caught will be detained at security gate until parents or authorities arrive. Same rules apply to building walkways, balconies, and railings. Throwing items off balconies and catwalks is extremely dangerous and can result in serious injury. Please refrain from these actions for it can have severe consequences. If you see this conduct on property please contact security immediately at (850) 234-7430 / (850) 867-8845 or the office at (850) 234-8839.

Lost and Found
Items that are found will be placed in lost and found for 30 days. Maintenance, Pool Supervisors, and office will have a log of items found daily. You may come by the “C” BLDG Vacation Rental Office for help.

Luggage
Luggage carts are located in each lobby. Please do not take luggage carts into units to avoid any damages to doors, walls, and trim. Please be courteous to others and return the luggage carts back to lobby when unloading is complete for next guests usage.

Mail/Mailboxes
Outgoing mail location: “C” BLDG Office & E Column near mailboxes Mail is delivered Monday through Saturday to the “C” BLDG Vacation Rental Office. Anything that cannot fit in individual mailboxes will be brought here. During winter months they will place mail in parcel box and place key in mailbox for your access. Please make sure to have Name and Room Number listed on the package. If mail is incorrectly marked or brought to the office we will try and contact registrant. We will not be held responsible for it is the guest’s responsibility to check with the office to obtain their packages.

Medical Services
Bay Walk-In Clinic is the closest medical facility. It is located at 8811 Front Beach Rd. The closest hospital is Gulf Coast Hospital located at 449 W. 23rd Street in Panama City.

Newspaper
Newspaper stands are located outside lobbies in BLDG. A, B, D, & E.

Parking
Covered parking areas are reserved for owners unless marked with the same number as your unit. There is room for one vehicle per party ONLY underneath the buildings. The covered/gated parking in the E bldg is private; however, you may park in the parking lot on top of the garage or the outer parking spaces. Sorry, we do not allow trailored vehicles, boats, or RV’s onto property during Spring Break, Memorial Day weekend through August 15th and Labor Day weekend. At all other times of the year parking arrangements must be made prior to arrival with the office.

Pet Policy
At this time we do not allow guests pets on property. This will be strictly enforced in accordance with the Dunes of Panama Association Rules and Regulation. If a guests pet is found on property we will ask you to please board your pet or be asked to vacate the premises and will not be refunded already used portions of rent. We are aware you will see pets at times on property, however, these are pets of owners and bide to the Dunes of Panama Rules and Regulations of Owners.

Play Pens
Please call “C” BLDG Vacation Rental Office at (850) 234-8839 or contact security during non business hours at (850) 234-7430 OR (850) 867-8845. Rentals are $10/per day.

Pools
Hours of Use: 8:00 am - 11:00 pm.
Location of pools: (2) - beachside of BLDG B and C (Smallest pool heated Nov 1st. - May 1st) (1) - beachside between D & E BLDG.
Please read the Pool Rules located at each pool entrance on the pool deck. *All children not potty trained are required to wear swim diapers. *No glass containers on pool decks or beach

Pool Chairs/Pool Area
To aid that chairs can be found anytime throughout the day we DO NOT allow holding of chairs with towels especially during morning time of peak season. (May-August)-Spring Break & Labor Day Weekend. If chairs with towels are observed by our staff having no obvious activity for one hour we will remove the items in order to seat arriving guests. Moved items can be found in the Lost and Found Bin visible on all pool decks. If you do not wish for our staff members to remove your belongings please take them with you when not in pool areas.

We strive to make everyone’s stay enjoyable and family friendly so please wear appropriate attire that will not offend other families. We also ask that you please refrain from usage of profanity, public drunkeness, or underage drinking on the premises. Report such issues to security at gate house or “C” BLDG Vacation Rental Office.

Quiet Time
Please be courteous of other guest and owners. Quiet time is from 11 pm - 8 am. If someone is disrupting your stay please contact our office at (850) 234-8839, from some phones simply press 0, or security at (850) 234-7430 / (850) 867-8845.

Real Estate
View our Real Estate page for current property listings with our General Manager/Broker.

Reservations
Go ahead and secure your rate for next year! You may make reservations directly with our “C” BLDG Vacation Rental Office by calling toll free (800) 874-2412 or locally at (850) 234-8839. Or click here to make your reservation online.

Rollaway Beds
Please call “C” BLDG Vacation Rental Office at (850) 234-8839 or contact security during non business hours at (850) 234-7430 OR (850) 867-8845. Rentals are $10/per day.

Security
Security is on premises from 3:00 pm - 7:30 am daily. If you need to report a problem or any additional assistance please contact security directly at (850) 234-7430 or (850) 867-8845 (cell). If you have a problem not during security’s hours please contact the “C” BLDG Vacation Rental office IMMEDIATELY at (850) 234-8839.

Smoking
As a friendly reminder all rental units are Non Smoking. Full deposits will be retained for loss of rental and/or additional cleaning due to smoking in a unit. Smoking is allowed on the balconies, but we ask that you please close balcony doors while smoking so the smoke does not drift into unit. Smoke that drifts in the unit is considered the same as smoking in the unit so we ask you to please be cautious.

Shuffle Board
Hours 8:30 am -11 pm
You may check out equipment from 8:30 am - 6 pm with “C” office or with security from 6 -10:30 pm. Cues and disks can be signed out to an adult in BLDG “C”/Security at no additional charge with a 2 hours usage limit. A credit card is required if not a registered guest with “C” BLDG Vacation Rental Office. (Located adjacent from tennis courts).

**ANY ITEMS NOT RETURNED WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT.

Suds Weezer’s Deli: Deli, Convenience Store, & Gifts
(850) 636-7867 From some unit phones, dial 9 first
Located in BLDG E. Menu Available in “C” Office.

Swing Set
Tiny tot swing set located directly on beach

Telephone
Local and “800” calls are free. Long Distance calls require a calling card. (Calling cards can be purchased in “C” office for $10-$15)

Television
Basic cable and HBO is provided. Televisions in rental units are not set to Parental Control. We do advise parental guidance in the late evening and early morning viewing hours due to high risk of graphic material played.

Tennis
Located behind BLDG “B”
Tennis: Hours 8:30 am - 11 pm
Tennis Rackets can be checked out with no additional cost at “C” Office from 8:30 am - 6pm or with security from 6 pm - 10:30 pm. Courts are first come, first serve.

**ANY ITEMS NOT RETURNED WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT.

Trash
Trash chutes are located in every building on every floor. They are located at the end of the hallways. Please do not place large boxes, etc. down trash chutes. This will clog chutes and back up trash on multiple floors.

Unloading
You may pull your vehicle up to unload in front of building lobbies (Max 15 min). Luggage carts are located in each lobby. Please do not take luggage carts in to units to avoid any damages. Please be courteous to others and return carts back to lobby when unloading is complete for next guest use.

Volleyball
Seasonal Hours: 8:30 am - 6 pm
Located on the beach in front of BLDG C. Volleyballs can be checked out from BLDG C with a 2 hr. time usage

**ANY ITEMS NOT RETURNED WILL BE DEDUCTED FROM YOUR SECURITY DEPOSIT.

Winter Guest Rentals/Activities
Anyone interested in a monthly rental can obtain an application from the “C” BLDG Vacation Rental Office. We offer several activities and parties that take place during the winter months of Jan - March, some with a nominal fee. All other rates and information can be obtained during business hours.